Privacy Policy

Apex Performance & Health ("we," "us," or "our") operates the website apexperformancehealth.ca and provides health clinic services in Mississauga, Ontario. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

Contact Form Submissions

When you submit our contact form, we collect the following information:

• Name
• Phone number
• Email address
• Message content

This information is used solely to respond to your inquiry and is retained for 90 days, after which it is automatically deleted.

Appointment Booking Data

Appointment booking is handled through Jane App, a third-party platform. When you book an appointment, your data is collected and processed by Jane App under its own privacy policy. We encourage you to review Jane App's privacy policy (available on their website at janeapp.com) before booking.

Third-Party Services

Cloudflare

Our website is hosted on Cloudflare. Cloudflare may collect limited, anonymized technical data for performance and security purposes. Cloudflare does not use cookies for analytics on our site, and we do not use Cloudflare's cookie-based analytics features.

Resend

We use Resend to send transactional emails (such as confirming receipt of your contact form submission). Your email address is shared with Resend solely for this purpose.

Cookies and Tracking

Our website does not use cookies, tracking pixels, Google Analytics, or any other user-tracking technology. We do not build user profiles or engage in behavioral advertising.

Data Retention

• Contact form data: retained for 90 days, then automatically deleted.
• Booking data: retained by Jane App in accordance with their own data retention policies.

Health Information Disclaimer

We are not responsible for the security of information submitted through third-party booking platforms. Any health or personal information you provide through Jane App or other third-party services is subject to those platforms' privacy and security practices.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information

How to Request Deletion

To request deletion of your personal data, please email us at apex.performancehealth@gmail.com. We will process your request within 30 days.

For data held by Jane App, please contact Jane App directly or refer to their privacy policy for instructions on exercising your data rights.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
apex.performancehealth@gmail.com